SECURITY

Report a vulnerability

If you think you've found a security issue in NovAscent Labs' website, email or other systems, we want to hear from you.

How to report

Email security@novascentlabs.com with:

  • what you found, and where
  • the steps to reproduce it
  • the impact you think it has

Please

  • Only test systems you're allowed to test, and don't access, change or delete data that isn't yours.
  • Avoid anything that degrades our service, such as denial of service or spam.
  • Don't use social engineering or physical attacks.
  • Give us reasonable time to fix the issue before you disclose it publicly.

What we'll do

  • Confirm that we've received your report.
  • Keep you updated while we investigate and fix it.
  • Credit you when we publish the fix, if you'd like.
  • We won't take legal action against good-faith research that follows this policy.

This policy covers NovAscent Labs' own systems and is linked from our security.txt. Last updated 11 November 2026.